FAQ About the Match Nift Gift Program

Why did I receive a Nift gift card?

If you’ve received a Nift gift card, it’s a surprise thank-you gift from us. You’ve earned it by being a great customer. Whether you made a purchase, left a review, or have simply been using our service, we want you to know that you’re a valued customer. Enjoy the gift!

Did or will Match sell my email address to Nift?

No, Match does not and will not share or sell your email address or any other personal information with Nift. Thank-you emails containing Nift gift cards are sent by Match. If you choose to redeem the Nift gift, you are choosing to provide your information to Nift.

How do I use my Nift gift card?

You may receive a Nift gift card via email, in app, or via push notification. To use it, tap to proceed directly to GoNift.com or visit GoNift.com and enter your gift code. Follow the prompts to tell Nift what you’re interested in and you’ll be matched with available gift options. When you select a gift, you’ll receive a Nift certificate via email that is valid for 30 days at a participating merchant. Once you’ve picked a gift and received your Nift certificate, you’re ready to redeem it in-store or online. To redeem in person, present the Nift certificate on your phone at checkout, then tap Redeem. To redeem at a retailer’s site, add your purchases to the cart, and if needed, enter your unique promo code, featured prominently on your voucher. Please note that Nift gift certificates are valid for 30 days, only at the selected Nift member business. Please see individual gifts for rules and restrictions. Nift gift cards and gift certificates are not redeemable for cash. Gift options may vary based on availability. By selecting a gift, you agree to Nift’s terms and conditions and may opt out at any time.

I need help with my Nift gift, what do I do?

If you have any trouble using a Nift gift card, finding a gift that suits you, or using a gift you've already selected, reach out to Nift’s customer success team at GoNift.com/happy.

Where can I use my Nift gift?

Wine, food delivery, clothing, restaurants, music, jewelry, sneakers, home goods, and more. When you use a $30 Nift gift card, you’re matched with exclusive gift options designed to help you discover and try something new—based on your interests and gift availability.

I don’t like my gift options — can I get different ones?

Of course! Nift matches you with available gift options tailored to your interests. However, if you don’t like the options you see, you may reset your card once and try again. You may also reach out to Nift’s customer success team at GoNift.com/happy for assistance.

Do I need to pay Nift to select a gift that’s worth more than $30?

No, you never need to pay Nift to select a gift. The brands featured on Nift fully fund all gift vouchers offered to you (some are worth more than $30). Later, depending on how you decide to apply your gift at the brand’s site, you may need to cover additional costs such as taxes and shipping.

How long do I have to use my Nift gift?

You’ll have 30 days to use your Nift gift card to select a gift. After selecting your gift, you’ll receive a corresponding gift certificate which must be used within 30 days. If you have any trouble using a Nift gift card, or using a gift you've already selected, please reach out to Nift’s customer success team at GoNift.com/happy.

Why do I only see limited gift options? Can I see all of the gifts?

The gifts available through the Nift Network are exclusive and limited in quantity. When selecting your Nift gift, you’ll be able to tell Nift what kinds of products, services, and places you’d like to try. Nift will match you with the best available gifts that suit your preferences. If you don’t like the options you see, please reach out to Nift’s customer success team at GoNift.com/happy and they will be be more than happy to assist.

Is this a $30 gift to Match?

No, this is not a $30 gift to Match. Nift will match you with gifts that can be used at businesses nationwide that are a part of the Nift Network.

Can I transfer my Nift gift to someone else?

No, you cannot transfer your Nift gift to someone else.

What does Match’s thank-you email and Nift gift card look like?

The image below shows an example of an email and in-app message Match customers may receive.