Authorizations

When you subscribe (or when your subscription renews), you may see one or more "extra" transactions pending on your account as a result of authorization attempts made to your credit card. 

Whether these authorization attempts appear or not depends on your financial institution's policies. They should automatically drop off your statement once the real transaction has completed. 

Your financial institution can also confirm that no other actual charges have been made to your account once your subscription transaction is complete.

If you see more than one posted transaction within a short period, please contact our Customer Care team, and we’ll be happy to assist you.