No Response to Messages
There are several reasons why you may not be getting responses to messages that you have sent to a particular member:
- Not all members check their email on a frequent basis
- Some members choose not to respond to all contacts, although Match encourages everyone to reply to all messages received
- Not all members are subscribers. Only paying subscribers, or recipients of the Reply for Free feature, can reply to emails they receive
Non-paying members do receive notification of new emails received, so they have the option at that time to purchase a subscription to read the emails. We also offer free trials on a regular basis where non-paying members can read and send emails during the trial period.
If you would like to see if an email that you have sent has been read by the receiving party, you can add the "Email Read Notification" premium service to your subscription.
Increasing my Responses
If you're not getting the responses you are hoping for, consider the following:
If you don't have a photo, add one. This is the fastest and easiest thing you can do to increase your responses. Statistics prove that profiles with photos are up to 15 times more likely to receive attention than profiles without.
If you're not receiving any responses at all, be sure you're checking for responses at the email address you gave us when you signed up. It could be that your responses are simply landing at a different email address. If you are looking at the right address, also check whether you might have a Spam filter that's catching your Match messages. Check with your email provider about how to add Match as a trusted sender.
We recommend making a lot of initial contact attempts. It may also help to expand your search criteria in order to find more prospective matches. Be sure and take advantage of the custom search features of the site and experiment with different search parameters.